A donor CRM that does the outreach, too.
Full donor history, lifetime giving, lapse status, and smart segments — without the enterprise setup. And unlike a filing-cabinet CRM, every record is one click from an approved, personalized message.
From $39.99/mo · works with any CRM, or none · 14-day free trial, no card.
Bring your donors from the tools you already use
Most CRMs are filing cabinets — they hold your donors perfectly and do nothing with them.
The data is immaculate and the outreach still never happens, because writing to each donor is the part no one has time for. The donors you already have keep slipping away while their records sit clean and untouched.
of prior donors give again when reached — vs 24% of brand-new donors
M+R Benchmarks 2026
the number of donors has fallen, consecutively, in the U.S.
Fundraising Effectiveness Project, 2025
from any donor record to an approved, personalized message
Tongba
From a raw export to outreach — in three steps.
Import any CRM, get a clean profile, then act on it.
Lifetime
$3,180
Last gift
$930
Last seen
Dec 2022
Hi Maria — your $930 gift at the 2022 gala helped match a season of meals.
We'd love to have you back for this year's campaign.
Import any CRM or CSV
Drop an export from Salesforce, Bloomerang, or a spreadsheet. Tongba dedupes and computes lapse status on the way in.
Everything you need on a donor — on one calm page.
Lifetime giving, last gift, lapse status, segment tags, and a full gift timeline — the numbers you actually act on, surfaced instead of buried. And right there on the record: one button to draft outreach, no copy-pasting into another tool.
- Lifetime giving and last gift, front and center
- Lapse status computed automatically from gift dates
- Segment tags you can act on, not just read
- A gift timeline that tells the whole relationship
Maria Santos
maria.s@example.org · Donor since 2021
Lifetime giving
$3,180
Last gift
$930
Last gift date
Dec 2022
Gift timeline
- Mar 2021
$500
First gift — spring appeal
- Nov 2021
$750
Year-end campaign
- Nov 2022
$1,000
Year-end campaign
- Dec 2022
$930
Last gift — gala match
The segments that matter, computed for you.
No formulas, no saved searches. Tongba reads gift dates and sorts every donor into the segments fundraisers actually use.
Lapsed
No gift in 13+ months
Gave before, gone quiet. The cheapest growth you have.
LYBUNT
Gave Last Year, But Unfortunately Not This
At the edge of lapsing. Reach them before they slip.
SYBUNT
Gave Some Year, But Unfortunately Not This
Long-dormant. Worth a specific, personal nudge.
Sustainer
Recurring monthly gift
Your steady base. Thank, retain, and grow them.
Everything you need on a donor — nothing you don't.
Built for the one person who does the fundraising.
Full donor history
Every gift, note, and email in one timeline per donor — not buried across tabs.
Lifetime giving & last gift
Total given, last amount, last date — the numbers you actually act on, up front.
Automatic lapse status
Tongba reads gift dates and labels who's lapsed, LYBUNT, or SYBUNT for you.
Smart segments
Lapsed, LYBUNT, SYBUNT, sustainer — computed from dates, ready to act on.
Import from any CRM
CSV from Salesforce, Bloomerang, DonorPerfect, or a spreadsheet. Dedupe included.
Built for outreach
Every record is one click from an AI draft in your approval inbox.
A filing-cabinet CRM vs. Tongba.
A filing-cabinet CRM
- Stores donors; the outreach is still on you
- You export, sort, and eyeball who lapsed
- Open a record, then go write the email elsewhere
- Segments you build by hand, if you find the time
- Lock-in, migrations, and a setup project
With Tongba
- Every record is one click from approved outreach
- Lapse status computed automatically from gift dates
- Draft a personal note straight from the profile
- Lapsed, LYBUNT, SYBUNT, sustainer — segmented for you
- Drag-drop CSV in, CSV out anytime — no lock-in
Use it as your CRM.
No system today? Tongba is a light, capable standalone CRM — donor records, history, lapse status, and segments, with outreach built in. Start from a spreadsheet and grow from there.
Or run it alongside yours.
Keep Salesforce, Bloomerang, or DonorPerfect. Import a CSV and use Tongba as your outreach layer — nothing to rip out, nothing to migrate, no lock-in either way.
The whole point isn't a tidier database — it's that opening a donor's record and reaching them becomes the same motion.
Illustrative of the workflow. Benchmarks (66% prior-donor vs 24% new-donor retention; four straight years of donor decline) are from M+R Benchmarks 2026 and the Fundraising Effectiveness Project, 2025.
Donor CRM — FAQ
Is this a full replacement for Salesforce or Bloomerang?
It can be, for small and mid-size orgs — Tongba holds donor records, history, lapse status, and segments. But you don't have to switch: import a CSV and run Tongba alongside whatever you use today.
How is Tongba's CRM different?
Most CRMs store your data and leave the work to you. Tongba's donor records are built to do the outreach — every donor feeds directly into AI drafting, the approval inbox, and reactivation workflows.
How many contacts can I store?
Up to 2,500 on Starter, 25,000 on Growth, and unlimited on Pro. Importing is a drag-and-drop CSV — we dedupe automatically.
Can I export my data?
Anytime, to CSV. Your workflow definitions are open too. No lock-in.
A CRM that actually moves donors.
Import your donors in minutes — then reach the lapsed ones from the same screen.